Right of Withdrawal

Right of Withdrawal (EU Consumers)

In accordance with EU Directive 2011/83/EU and French consumer law (Code de la consommation, Art. L221-18), you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

How to Exercise Your Right

To exercise your right of withdrawal, notify us before the 14-day period expires by contacting us at:

  • Email: support@morfik.store
  • Address: Morfik Co, France

You may use the model withdrawal form below, but it is not obligatory.

Return of Goods

You must return the goods without undue delay and no later than 14 days after notifying us of your decision to withdraw. Return shipping costs are at your expense unless the item is defective or incorrectly sent.

Refund

We will reimburse all payments received from you, including standard delivery costs, within 14 days of receiving your withdrawal notice (or the returned goods, whichever is later). Refunds will be made using the same payment method you used for the original transaction.

Exceptions

The right of withdrawal does not apply to: goods made to your specifications or clearly personalised; sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To: Morfik Co, support@morfik.store

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:

  • Ordered on (*) / received on (*):
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is notified on paper):
  • Date:

(*) Delete as appropriate.